From Open Sustainability
| Overall Content Model
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| Where Activities Reside
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Activity: Sustainability Metrics
Objective
Sustainability Metrics provide the information quality objectives that the organization plans to achieve. Just like other business performance measures, metrics should be managed and tracked at the executive level. Metrics are created by either executives or sustainability stewards with input from data owners.
Each Key Sustainability Data Elements is measured against the defined metric category through the appropriate measurement technique. Objective information is used for survey-based measurements whereas data profiling is used for measuring a number of categories.
Major Deliverables
- Definition of Metric Categories and Measurement Techniques
- Current-State Metrics on KSDEs
- Target Metrics on KSDEs
Tasks
Define Metric Categories and Measurement Techniques
Objective:
There are different type of metric categories that can be measured in varying fashions, as shown below:
How are data governance metrics measured?
| Metric Category
| Description
| How is Metric Measured?
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| Accuracy
| Does the data accurately represent reality or a verifiable source?
| Audit
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| Integrity
| Do broken links exist between data that should be related?
| Profiling / Business Rules
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| Consistency
| Is there a single representation of data?
| Profiling / Business Rules
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| Completeness
| Is any key information missing?
| Profiling / Business Rules
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| Validity
| Is the data stored in acceptable format and contain valid values?
| Profiling / Business Rules
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| Accessibility
| Is the data easily accessible, understandable, and used consistently?
| Survey
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| Timeliness
| Is information recorded and made available to systems as rapidly as is required?
| Survey
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This task defines each of these categories and the measurement techniques and processes that will be used for measuring each KSDE. Sometimes, less tangible metrics are also assessed. A rating scale should be defined for metrics at an aggregate level that is supported by the detail of the assessment.
Input:
- Enterprise Information Architecture
- KSDEs
Output:
- Current-state Metric for each KSDE
Gather Current-State Metrics on each KSDE
Objective:
Each KSDE is measured against the defined metric category through the appropriate measurement technique. Objective information is used for survey-based measurements whereas data profiling is used for measuring a number of categories. If root cause Sustainability issues come out during the current-state assessment, they should be captured at this time.
Input:
- Metric Categories and Measurement Techniques
Output:
- Current-state metric for each KSDE
Define Target Metrics on each KSDE
Objective:
After the current-state metrics for each KSDE have been assessed, define the targets for each KSDE. These should be tied to business goals and a time period for the target to be achieved. This are defined and approved by the Sustainability Governance Teams.
Input:
- Metric Categories and Measurement Techniques
Output:
- Target metric for each KSDE
Core Supporting Assets
Yellow Flags
- Major gaps identified between current-state measures and target-state, when there is no a reasonable timeline to address issues
Key Resource Requirements
Potential Changes to this Activity
This activity may need to be expanded with 1 - 2 tasks that relate to unstructured content to have complete coverage for information governance.
